SolutionsSymptoms
There is debris on the document glass. When
scanning, the debris creates a spot on the im-
age. Clean all glass surfaces with a lint-free
cloth.
Spots present in copies made from the docu-
ment glass.
Adjust the lighten/darken setting.Image is too light or too dark.
Adjust color settings and confirm that the cor-
rect Original Type is set.
Perform the Scan Color Consistency procedure.
For details, refer to Color Registration.
Colors are inaccurate.
If the problem persists, for online support information, go to
www.xerox.com/office/VLC505support.
Fax Problems
Note
If the printer cannot send and receive faxes, make sure that you are connected to an
approved analog telephone line. The fax cannot send or receive when connected to a
digital phone line.
If you cannot send or receive faxes correctly, refer to the following tables.
Problems Sending Faxes
SolutionsCausesSymptoms
Use the document glass to
send the fax.
The document is too thick, too
thin, or too small.
The document is not scanned
using the document feeder.
Adjust the document feeder
guides to fit the width of the
document.
The document feeder guides
are not adjusted to the width
of the document.
The document is scanned at an
angle.
8-27Xerox
®
VersaLink
®
C505 Multifunction Printer
User Guide
Troubleshooting
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