SolutionsProbable CausesSymptom
Replace the paper.The paper is damp.Partial blanks, creased paper,
or blotted printing.
Replace the paper with a re-
commended size and type. For
details, refer to Supported Pa-
per.
The paper is outside the recom-
mended specification range.
For assistance, go to the Xerox
®
Support website at www.xer-
ox.com/office/VLC505support.
A printer part is worn or dam-
aged.
Verify that the toner cartridges
meet specifications and re-
place if necessary. For details,
refer to Consumables.
The toner cartridges are not
Xerox
®
toner cartridges.
The paper is impeded in the
paper path.
• Remove any paper or debris
from the paper path.
• Ensure that the trays are
pushed in all the way.
• Ensure that the rear cover
is closed and locked.
Power on the printer and leave
it on for at least 1 hour to get
rid of the condensation. For
assistance, go to the Xerox
®
Support website at www.xer-
ox.com/office/VLC505support.
Condensationinside the printer
causes partial blanks or
creased paper.
Clean the laser lenses. For de-
tails, refer to Cleaning the LED
Lenses.
The laser lenses are blocked.Vertical blanks appear.
For assistance, go to the Xerox
®
Support website at www.xer-
ox.com/office/VLC505support.
A printer part is worn or dam-
aged.
Ensure that the toner cart-
ridges meet specifications and
replace if necessary.
The toner cartridges are not
Xerox
®
toner cartridges.
Xerox
®
VersaLink
®
C505 Multifunction Printer8-24
User Guide
Troubleshooting