Xerox VersaLink C620 User Manual

General Troubleshooting
This section contains procedures to help you locate and resolve problems. Resolve some problems by simply
restarting the printer.
RESTARTING THE PRINTER
The printer has one power switch. The power switch is the Power/Wake button on the control panel. The Power/
Wake button controls power to the printer electronic components, and when powered off, initiates a software-
controlled shutdown. The preferred method to power on and off the printer is to use the Power/Wake button.
To operate the printer, power on the switches:
1. Power on the main power switch that connects the printer to the power outlet.
2. At the control panel, press the PPoowweerr//WWaakkee button.
3. To restart the printer:
a. At the control panel, press the PPoowweerr//WWaakkee button, then touch RReessttaarrtt. A message appears on the control
panel that warns you that the printer is restarting.
b. If the printer does not restart after several minutes, power off the main power switch. To restart the printer,
power on the main switch, then press the PPoowweerr//WWaakkee button on the control panel.
If restarting the printer does not resolve the issue, see the table in this chapter that best describes the problem.
PRINTER DOES NOT POWER ON
PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
The power switch is not switched on.
• Check that the printer is connected to a power
outlet.
• At the printer control panel, press the PPoowweerr//WWaakkee
button. For details, refer to Power Options.
The power cord is not plugged into the outlet correctly. Power off the printer, then plug the power cord into the
outlet securely. Use the bracket provided with the
printer to secure the power cord in place.
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Xerox
®
VersaLink
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C620 Color Printer User Guide
Troubleshooting

Xerox VersaLink C620 Specifications

General

Brand	Xerox
Model	VersaLink C620
Category	Printer
Language	English