Xerox VersaLink C620 User Manual

5. If the document printed without a print-quality problem, the application is probably the cause. Restart your
printer, restart the application, then print the document again. For more information, see Power Options.
6. If the problem still persists, ensure that you are not printing through a print server. If the problem persists, for
online support information, go to www.xerox.com/office/VLC620support.
Troubleshooting Print-Quality Problems in the Printer
If you have print-quality problems when printing a Graphics Demo Page or the Basic Configuration Report from the
control panel, the problem is in the printer.
To find the source of the problem:
1. At the control panel, print the Troubleshooting Print Quality Page. For details, refer to Printing the
Troubleshooting Print-Quality Pages.
2. If the prints are too light to see print details, verify the following:
• The printer is loaded with undamaged, dry supported paper.
• The toner of one or more of the toner cartridges shows a sufficient level
3. Compare the print-quality problems in your document to each of the examples on the Troubleshooting Print
Quality Page.
If you find a match on the Troubleshooting Print Quality Page, look in the Solutions column for the action to take to
resolve the problem.
If the problem persists, for online support information, go to www.xerox.com/office/VLC620support.
Xerox
®
VersaLink
®
C620 Color Printer User Guide 205
Troubleshooting

Xerox VersaLink C620 Specifications

General

Brand	Xerox
Model	VersaLink C620
Category	Printer
Language	English