Xerox VersaLink C8000 User Manual

Paper Jams
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WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get
burned. If a sheet of paper is wrapped around the heat roller, do not try to remove the paper
immediately. Power off the printer immediately and wait 40 minutes for the fuser to cool. Try
to remove the jam after the printer has cooled. If the error persists, contact your Xerox
representative.
Caution: Do not attempt to clear any paper jams using tools or instruments, because they can
damage the printer permanently.
The following illustration shows where paper jams can occur along the paper path:
1. Paper Tray Feed Area: Door B
2. Bypass Tray
3. Fuser Area: Door A
4. Paper Output Area, and optional Finisher
Transport
5. Paper Trays 1–4
Note: Finisher jam locations are covered separately. For details, refer to Clearing Finisher Jams.
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The printer is designed to function with minimal paper jams when you use Xerox-supported paper.
Other paper types can cause jams. If supported paper jams frequently in one area, clean that area of
the paper path.
The following can cause paper jams:
• Selecting the incorrect paper type in the print driver
• Using damaged paper
• Using unsupported paper
Xerox
®
VersaLink
®
C8000/C9000 Color Printer
User Guide
181
Troubleshooting

Xerox VersaLink C8000 Specifications

General

Print Technology	Laser
Functions	Print
Print Speed (Color)	Up to 45 ppm
Print Resolution	1200 x 2400 dpi
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria, Xerox Print Service Plug-in for Android
Memory	2 GB
Duplex Printing	Automatic
Control Panel	5-inch color touchscreen
Operating System Compatibility	Windows, macOS, Linux
Print Speed	Up to 45 ppm
Media Sizes Supported	A4, A5, B5
Media Types	Plain, Recycled, Bond, Cardstock, Labels, Envelopes
Connectivity	Ethernet, USB 3.0, NFC
Hard Drive	320 GB