Xerox WorkCentre 3025BI

June 2014
3-10
Xerox® WorkCentre® 3025 Multifunction Printer Service Manual
IQ11
Image Quality
IQ11 Blank Page RAP
The entire image area is blank (Figure 1).
Initial Actions
Check the life of the Print Cartridge, refer to GP 2 Machine Status and Reports.
Replace the Print Cartridge if it is at end of life, refer to the Workcentre® 3025 User Guide,
Section 6 Maintenance, General Care, for detailed instructions on how to replace the Print Car-
tridge.
Procedure
• Switch off the power.
• Check the space between the LSU and Print Cartridge, remove any debris or blockage.
• Clean the contacts on the LVPS / HVPS PWB and the Print Cartridge.
• Switch on the power and make a test print.
The problem continues.
YN
Go to Call Closeout.
Replace the Print Cartridge, refer to WorkCentre® 3025 User Guide for detailed instructions on
how to replace the Print Cartridge. The problem continues.
YN
Go to Call Closeout.
Check circuit between the Main PWB and the LVPS / HVPS PWB, refer to BSD 9.1. The cir-
cuit is OK.
YN
Replace any defective component:
• Main PWB to High Voltage Power Supply Wire Harness.
• Main PWB; (REP 1.7), PL 1.1 and PL 1.2.
• LVPS / HVPS PWB; (REP 1.6), PL 5.1.
Replace the LSU; (REP 1.12), PL 5.6.
Figure 1 Blank Image