34
Troubleshooting at Install
For further troubleshooting information, refer to the User Guide.
PROBLEM PROBABLE CAUSE SUGGESTED SOLUTION
Grinding noise at power
up.
Scan Lock ¾ Power down.
¾ Locate the Scan Lock switch on the
underside of the scanner.
¾ Make sure that the Scan Lock has been
moved to the unlock position (
)
.
Packing material remains in
tray(s)
¾ Power down.
¾ Remove all remaining packing material from
the trays.
Smears, lines, marks or
spots on copies.
Document Glass or Document
Feeder
¾ Clean the Document Glass and the
underside of the Document Feeder.
)
Refer to the User Guide for cleaning
instructions.
Original ¾ Verify there are no defects on the original.
Irregular faded patches Toner unevenly distributed ¾ Remove the toner cartridge.
¾ Shake it gently to distribute the toner evenly.
¾ Reinstall the toner cartridge.
Paper Quality ¾ Ensure the paper used in the machine
meets the specifications provided in the
User Guide.
quick_use.book Page 34 Thursday, March 2, 2006 9:38 AM
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