T
ROUBLESHOOTING
8.22
Fax Problems
Horizontal stripes
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the
cartridge and reinsert.
• The toner cartridge may be defective. Install a new toner
cartridge. See “Installing the Toner Cartridge” on page 1.9.
• If the problem persists, the machine may require repair.
Contact a service representative.
Curl
If the printed paper is curl or paper does not feed into the
printer:
• Turn over the stack of paper in the input tray. Also try
rotating the paper 180° in the input tray.
Condition Suggested solutions
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Condition Suggested solutions
The machine is not
working, there is no
display and the buttons
are not working.
• Unplug the power cord and plug it in again.
• Ensure that there is power to the electrical receptacle.
No dial tone sounds.
• Check that the phone line is connected properly.
• Check that the phone socket in the wall is working by
plugging in another phone.
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