10-8
SYMPTOM: ERROR: Motor Failure
POSSIBLE CAUSE: One of the motors is jammed.
ACTION: Enter motor service and cycle the suspected motor.
SECTION: 6.2 Service
POSSIBLE CAUSE: Worn sipper pump seals.
ACTION: Replace seals.
SECTION: 8.4.4 Sipper pump Seal Replacement
SYMPTOM: ERROR: Temperature
POSSIBLE CAUSE: Ambient temperature too cold or hot.
ACTION: Operate at ambient temperatures between 15 and 35°C.
SYMPTOM: Printer Does Not Advance
POSSIBLE CAUSE: Paper or roll jammed.
ACTION: Remove paper cover and clear obstruction. If printer still does not advance, turn
printer off for 30 seconds, then back on.
SYMPTOM: Sipper Does Not Enter Sample module
POSSIBLE CAUSE: Sipper misaligned.
ACTION: Align sipper.
SECTION: 4.4 Align Sipper