Table of Contents
xiii
System Customizations....................................................................................................................................... 82
Headset Use ........................................................................................................................................................ 82
Bluetooth Headset............................................................................................................................................ 84
DSS Keys ............................................................................................................................................................... 89
Account Management .................................................................................................................................. 103
Dial Plan .............................................................................................................................................................. 106
Emergency Number ....................................................................................................................................... 112
Live Dialpad ....................................................................................................................................................... 113
Hotline ................................................................................................................................................................. 113
Basic Call Features ...................................................................... 115
Placing Calls .......................................................................................................................................................... 115
Answering Calls .................................................................................................................................................... 118
Ending Calls ........................................................................................................................................................... 119
Redialing Numbers ............................................................................................................................................. 119
Recent Call In Dialing ........................................................................................................................................ 119
Auto Answer .......................................................................................................................................................... 121
Auto Redial ............................................................................................................................................................ 122
Call Completion ................................................................................................................................................... 123
ReCall ....................................................................................................................................................................... 125
Call Mute ................................................................................................................................................................ 125
Mute a Call ........................................................................................................................................................ 126
Mute While Dialing ........................................................................................................................................ 126
Keep Mute ......................................................................................................................................................... 126
Call Hold/Resume ............................................................................................................................................... 127
Do Not Disturb (DND) ....................................................................................................................................... 128
Call Forward .......................................................................................................................................................... 133
Static Forwarding ............................................................................................................................................ 133
Dynamic Forwarding ..................................................................................................................................... 141
Call Transfer........................................................................................................................................................... 141
Blind Transfer .................................................................................................................................................... 141
Semi-attended Transfer................................................................................................................................ 143
Attended Transfer ........................................................................................................................................... 143
Call Waiting ........................................................................................................................................................... 144
Conference ............................................................................................................................................................ 145
Local Conference ............................................................................................................................................ 145
Network Conference...................................................................................................................................... 146
Call Park .................................................................................................................................................................. 148
FAC Mode .......................................................................................................................................................... 148
Transfer Mode .................................................................................................................................................. 151
Call Pickup ............................................................................................................................................................. 152
Directed Call Pickup ....................................................................................................................................... 153
Group Call Pickup ........................................................................................................................................... 155