WH6X Frequently Asked Questions
35
Other Issues
60.What is the difference between Teams and UC version?
For WH62/WH63:
③ The function keys on the base are different. The Teams version is the Teams button, supporting the
Teams-related function; the UC version is the voice assistant button, which implements the voice
assistant function when the operating system and softphone support.
④ The call control button on the headset: The Teams version is the button with a Teams symbol,
supporting the Teams-related function; the UC version has no Teams symbol and supports the voice
assistant function.
For WH66/WH67:
③ The factory user interface on the base is different. For the Teams version, the factory preset platform
is Teams; for the UC version, the factory preset platform is UC. Users can switch the platform at the
advanced settings menu.
④ The call control button on the headset: The Teams version is the button with a Teams symbol,
supporting the Teams-related function; the UC version has no Teams symbol and supports the voice
assistant function.
61.What is Yealink USB Connect?
Yealink USB Connect is a computer software designed to manage Yealink USB devices.
With Yealink USB Connect, you can:
Get an overview of connected Yealink USB devices
Manage your Yealink USB devices (for example, change basic/advanced settings, or BT50 pair
management)
Update your Yealink USB device to enhance its performance and features
Give feedback on your Yealink USB device
Note: Download via support.yealink.com.
62.How to clean my Yealink WH6X product?
If the headset or base becomes dirty, we recommend that you clean them with a soft, lint-free cloth that
has been dampened with clean water.