WH6X Frequently Asked Questions
8
① The factory user interface on the base is different. For the Teams version, the factory preset platform
is Teams; for the UC version, the factory preset platform is UC. Users can switch the platform at the
advanced settings menu.
② The call control button on the headset: The Teams version is the button with a Teams symbol,
supporting the Teams-related function; the UC version has no Teams symbol and supports the voice
assistant function.
What is Yealink USB Connect？
How to access the menu on my WH66/WH67?
8. Why does the headset automatically turn off?
To conserve battery, the headset will automatically turn off when it has not been paired with the base for
10 minutes.
9. What is the difference between the primary headset and the
secondary headset?
The secondary headset is for temporary use when you create a multi-headset conference. When the
conference call ends, the secondary headset will disconnect from the base automatically.
10.Why does my headset LED flash orange?
The headset is out of range. By default, the wireless range is 150m. You can also change the wireless
range between the headset and base.
For more information on LED status, refer to the
Status and Busylight LED
chapter in the WH6X user
guide.
11.Will the pairing information of my headset and base be
deleted when my headset is powered off?
No.
Power off the headset will only disconnect an existing wireless link between base and headset, but will
not delete the pairing information between the base and the headset.
12.How to reset the headset?
If the headset does not operate correctly, press and hold the Call control button on the headset for
nearly 12 seconds. During this period, keep holding the button even if you hear a tone “Power off”. Then
the headset will be reset when you hear a tone “Power on”.
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