Zebra Net User Manual

135
Hardware Troubleshooting
Troubleshooting the External 10/100 Print Server
11/21/13 P1043301-005
Troubleshooting the External ZebraNet 10/100 Print Server
Table 22 • External ZebraNet 10/100 Print Server Issues and Solutions
Issue Possible Cause Recommended Solution
The Status LED is
slowly flashing red
The external ZebraNet 10/100
Print Server has not detected the
presence of a network cable.
1. Turn the printer off (O).
2. Remove the network cable from the
external ZebraNet 10/100 Print Server.
3. Plug the network cable back in until you
hear a click.
4. Check the other end of the cable in the
same manner.
5. Turn the printer on (l).
A bad or wrong cable.
Important • Cables with a
rating higher than CAT-6
have not been tested.
1. Verify that the network cable is
appropriate for the network and has an
RJ-45 connector.
2. Connect the external ZebraNet
10/100 Print Server to a network drop
that is a known good network
connection.
3. If the external ZebraNet 10/100 Print
Server is still unable to detect the
network cable, contact Technical
Support for assistance.
Power On Self-Test (POST) is in
progress.
Wait for the printer to complete the POST.
The Status LED is
slowly flashing green (1
time/sec)
The external ZebraNet
10/100 Print Server is trying to
print a job.
If the job does not print, check the
following:
1. Verify that the printer has media and
ribbon (if in thermal transfer mode).
2. If the printer is showing any errors, the
external ZebraNet 10/100 Print Server
cannot send data to the printer.
The LED continues to blink until the
printer malfunction is resolved or until
the printer is turned off
(O).

Zebra Net Specifications

General

Brand	Zebra
Model	Net
Category	Print Server
Language	English