About This Guide
14
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For the latest version of this guide and all guides, go to: zebra.com/support
.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: zebra.com/support
.
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number.
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing
and will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
Remove the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
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General
Weight and Dimensions
