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Troubleshooting
Symptoms Possible Cause(s) Possible Solution(s) See page(s)
Picture Reception
Poor or no picture. • TV station problems. -Try a different channel. 22/23
• Video menu not adjusted properly. -Check Video menu option settings. 34
Local interference. • Check for disturbing source. The following may cause image problems or distortion:
Electrical appliances, powerful lights, cars, trucks; computers or
portable phones; medical equipment
• Appliance too close to TV. -If possible increase the distance between your Entertainment
Machine and the offending appliance. Or shut one of them off.
Poor or no color. • Sub-standard broadcast. -Try a different channel. 22/23
• Sub-standard cable signal. -Notify cable company of reception problem.
-If a VCR is connected, play a tape.
Picture wobbles or drifts. • CATV not connected, loose. -Make or tighten connection. 15 - 19
• Local interference. -Try different channel. Turn off interfering appliance. 22/23
• Scrambled CATV channel. -Tune to unscrambled channel. 22/23
No CATV reception. • Cable not connected. -Connect cable to UHF/VHF. 15 - 19
• Cable service interrupted. -Contact cable service.
• Antenna set, not CATV. -Select CATV in Setup menu, run Auto Program. 21
Normal picture, poor • Audio Muted. -Press MUTE or volume right key to increase sound level. 23
or no sound. • Broadcast problem. -Try a different channel. 22/23
• A/V cables incorrectly connected. -Install the Audio A/V cables correctly 17 - 20
• Audio Out cables wrong. -Install external amplifier cables correctly. 20
• Speakers turned off. -Turn speakers on in the Audio menu. 33
• No 2nd Audio/SAP on program. -Choose another audio mode option or a different program. 33
Snowy or Poor Picture • Wrong Ant. connection/location. -Move antenna, check connection/location. 15 - 19
• TV/VCR button set wrong. -Set TV/VCR button on your VCR correctly. 17 - 19
• Wrong tuning mode. -Are you in TV or cable tuning mode, and should be in the other?
• Wrong output channels selected. -Set output channels on all A/V equipment to same channel (3 or 4).
• Loose connection. -Check that all connections are tight.
• Broadcast problem. -Try another channel. 22/23
• Video menu options set wrong. -Make sure Video menu brightness controls are set properly 34
Some quick and easy tips to resolving problems
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