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3Com 3C509B - Troubleshooting for Windows 95;98 and Windows NT; Troubleshooting Checklist; Resolving Hardware Conflicts

3Com 3C509B
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6
TROUBLESHOOTING
FOR WINDOWS 95/98
AND WINDOWS NT
This chapter explains how to isolate and solve problems
that may occur when you install the 3C509B NIC in a PC
running Windows 95, Windows 98, or Windows NT.
Checklist
If you experience problems installing the NIC, first check
these items:
Check the NIC LED, as described in “Link LED” on
page 25.
Check the connectors. Examine the cable for obvious
signs of damage, wear, or crimping. Substitute a known
working cable.
Check whether the NIC software is correctly installed.
See Chapter 2 and Chapter 3.
If the problem persists, go to related procedures in this
chapter or see Appendix C, “Technical Support.”
Resolving Hardware Conflicts in Windows 95/98
and Windows NT
Follow these steps to resolve hardware resource conflicts
(I/O base address or interrupt request level) if your PC is
running either Windows 95/98 or Windows NT.
1 From the Start menu, select Help.
The Help window is displayed.
2 Select the Contents tab, and then select
Troubleshooting.
3 Double-click If you have a hardware conflict.
4 Click Start the Conflict Troubleshooter and follow
the instructions.
Book Page 93 Monday, June 7, 1999 8:55 AM

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