12
Toggling
GR2G…
You can toggle (i.e. switch back and forth) between two calls.
On ISDN telephones and on SIP terminals you toggle between two connections by
means of the corresponding function key or a menu.
If you want to talk to both parties at the same time, you can set up a three-party con-
ference (see Starting a Three-Party Conference on page 13).
Disconnecting a Call
GR1G…
When you have several calls, you can disconnect one (e.g. a enquiry call) without
hanging up the handset.
On ISDN telephones you disconnect calls by means of the corresponding function key
or a menu. On a SIP terminal, please review the user guide of the manufacturer on
how to disconnect a call.
Transferring a Call and Notifying the Destination Party
GR (external access code, e.g. 0) Z (destination no.) G… h
You can transfer an incoming call to another internal or external number. After noti-
fying the other party of the transfer, hang up the handset.
If the party to whom you want to transfer the call is unavailable or busy, disconnect
this call by pressing the
R key. You will again hear a dialling tone and can set up a
new enquiry, or press the
R key once more to speak to the party on hold again.
On a SIP terminal, please review the user guide of the manufacturer on how to
transfer a call with notifying the destination party.
To connect an external party with an external party use the procedure described in
the section Connecting Two External Parties with Each Other on page 14.
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