Aastra OpenCom 100 Quick Reference Guide

11
Several Parties
Enquiry
Internal:GR Z (internal call no. or speed-dialling no.) G…
External:
GR Z (external call no. or speed-dialling no.) G…
You can speak with a second internal or external party during a call by putting the first
party on hold.
After ending (disconnecting) the enquiry call, you can return to the party on hold (see
Disconnecting a Call on page 12).
Instead of the R key, some SIP terminals have a key for putting a subscriber “on hold”
and thus put them “in the enquiry mode”.
Enquiry (Home User / FMC)
In a call which is made with from external via the OpenCom 100 / Aastra 800 commu-
nications system (see also Home User / FMC on page 4), entering
*** simulates
the
R key.
Example:
1. You are speaking with someone on the telephone. Interrupt the current call via
***. You hear the internal dialling tone. The person you are talking with
hears the DTMF tones of the three star signs and then music on hold.
2. Enter the call number of the user with whom you wish to conduct an enquiry. The
enquiry party answers. Now you can:
– transfer the call: Enter
***# to do so.
– end the enquiry (see also Disconnecting a Call on page 12): Enter
***1.
Now you're speaking with the party on hold.

Aastra OpenCom 100 Specifications

General

Brand	Aastra
Model	OpenCom 100
Category	Conference System
Language	English