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The other party’s screen is frozen
and there is no audio.
Check that your Videophone is connected properly to the Internet.
Check that the called party’s Videophone was not disconnected from the Internet.
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When the Videophone is
connected to a TV or monitor,
the images displayed on the LCD
screen and TV or monitor are
different.
When the external video output port is connected to a TV or monitor certain parts of
the image will not be displayed as shown on the LCD screen of your Videophone.
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My Videophone will not register
Check that your Videophone is acquiring an IP address from your modem/ router.
Turn the power switch off and then on again, and disconnect and reconnect your
modem/router.
Firewalls can block ports needed for registration. Disable your firewall as a test
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