AEQ Audio Over IP
Routing System
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NOTE: The Event Log LED icon will always remain green while the Events tab is open.
Saving the Events Log.
To save the events list, click the Save button. The list is saved as a text file with file extension
".log". All events in the list are saved (the filter does not apply to saved events logs).
Automatic events logging.
Events are also continuously written to a log file. Each time "Dante Controller" is started, it
creates a new log file (with a time-stamped filename, to avoid overwriting previous logs).
You can find the path to these log files under Help > About. To delete log files more than seven
days old, click the Delete old Log files button.
Events Classification.
The following events are classified as Errors:
• Invalid link local address.
• Subnet mismatch on Dante interface.
• Subnet match with non Dante interface.
• Multiple addresses with matching subnets.
• Subnet conflict of Dante interface on primary.
• Subnet conflict of Dante interface on secondary.
• Unknown address error.
• Fail Safe Mode.
• Unknown device issue.
• Elevation to Clock Master.
• Fanout Configuration detected.
• Mismatched clock pullup subdomain.
• Wrong subdomain for pull up.
• Unknown subdomain.
• Audio mute / Audio unmute.
• Clock sync lock / unlocked.
The following events are classified as Warnings:
• Resolution Failed.
• Elevation to Grand Master.
• Multiple external clock sources.
• Cannot Elevate to Clock Master.
• Clock Sync Warning.
The following events are classified as Information:
• Request Timeout Error.
• Response Timeout Error.
• Demotion from Clock Master.
• Demotion from Grand Master.
• Reboot required.
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