Identifying problems
Please refer to the details of following symptoms or error messages. If the
problem persists, turn off the detector and consult your sales representative or
local dealer.
WARNING:
Improper changes, additions, maintenance or repair of the
system can lead to personal injury, electrical shock and damage
to the equipment. Safety is only guaranteed when changes,
additions, maintenance or repairs are carried out by an Agfa
certified field service engineer. A non certified engineer
performing a modification or service intervention on a medical
device, acts on his own responsibility and makes the warranty
void.
Symptom
Cause Remedy
The detector will not
turn on.
The battery is not at-
tached.
Attach the battery.
The battery pack is
not charged.
Fully charge the battery pack.
The battery pack is
broken.
Replace the battery pack.
A fully charged bat-
tery is consumed
quickly.
The battery capacity
decreases.
The DR Detector battery can
deteriorate because of its char-
acteristics and structure. For
purchase of consumables, con-
tact your sales representative
or local dealer.
The battery was
charged or used in
low temperatures.
In low temperatures the bat-
tery capacity decreases. Use a
battery charged in normal
temperatures.
The battery bay is
unusually hot.
The battery is mal-
functioning.
Stop using the battery and
consult your sales representa-
tive or local dealer.
Sharing the DR De-
tector between NX
Workstations fails
The DR Detector is
not configured on
the NX workstation.
Contact your local service rep-
resentative.
114 | DR 10e, DR 14e, DR 17e | Problem solving
0370C EN 20200228 1449
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