28 Agilent 7697A Troubleshooting
3 Log Entries and Errors
Event Log Entries (Errors)
The event log records HS events that are not specifically
related to sequence processing. These events include errors
and instrument faults that are also shown on the HS display.
The log contains up to 250 records. If at capacity, any new
entries overwrite the oldest ones. The log remains until
specifically cleared.
The table below lists selected event log entries and errors.
For errors not listed, try power cycling the HS.
Tab l e 2 Event log entries and descriptions
Message Description
7697 power on successful Normal.
7697 power on with exceptions See any exception message descriptions.
7697 power on with warnings See any warning message descriptions.
Vial pressure shut down See Pressures and Flows.
Vial flow shut down See Pressures and Flows.
Carrier pressure shut down See Pressures and Flows.
Carrier flow shut down See Pressures and Flows.
Firmware updated: XX.XX The firmware was updated to the given version.
Tray Err or #
Tray Rail move failed.
See Tab l e 5 .
Tray Err or #
Tray Gantry move failed.
See Tab l e 5 .
Tray Err or #
Tray z-axis move failed.
See Tab l e 5 .
Tray Err or #
Tray gripper move failed.
See Tab l e 5 .
Reset to factory defaults The active method and configuration have been reset to factory defaults.
Needle lifter error # # See Tray Error Messages.
Tray lifter error # # See Tray Error Messages.
Carousel error # See Tray Error Messages.
Shutter error # # See Tray Error Messages.
Six port valve error # # See Tray Error Messages.
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