Vial Handling 5
Agilent 7697A Troubleshooting 67
Tray Lifter Errors (111 Vial Model)
The tray lifter transfers the sample vial between the shutter
and the carousel. A tray lifter error indicates that the lifter
could not function properly.
• Check the HS sequence log, event log, and status displays
for messages. (Was this error caused by another problem?)
• Check the shutter.
• Check the carousel/tray for broken glass or other
obstructions. See the procedure for cleaning the 12 vial
oven tray or vial oven in the Maintenance manual.
• Contact Agilent for service.
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