32 Agilent 7697A Troubleshooting
3 Log Entries and Errors
180 Bad barcode label The barcode label does not have enough white space before the first
line. See the Operating guide and Barcode Reader Errors.
181 Bad barcode label
checksum
The method calls for a checksum on the barcode label and there is none
or the label was not decoded correctly. See the Operating guide and
Barcode Reader Errors.
182 Failed to decode
barcode
The barcode label could not be read. See the Operating guide and
Barcode Reader Errors.
183 Barcode code label not
found
No barcode label was detected. See the Operating guide and Barcode
Reader Errors.
301 Tray parked The tray is in the park position and cannot execute a move command.
302 Tray rack not found The rack sensor for a given rack location indicates there is no rack
present. Check rack installation. Check sequence vial locations.
304 Vial not found No vial was detected at the source location during a move operation.
Check sequence vials locations. Were vials loaded correctly? Check
sequence locations against vial placement in the tray.
305 Vial left in gripper After a move operation completed the vial sensor still reports a vial in
the gripper.
312 Z-axis stalled Check for any obstructions to tray movement.
313 Gripper stalled Check for any obstructions to tray movement.
314 Rail axis move timed
out
Check for any obstructions to tray movement.
315 Gantry axis move timed
out
Check for any obstructions to tray movement.
316 Z-axis move timed out Check for any obstructions to tray movement.
317 Gripper move timed out Check for any obstructions to tray movement.
330 Rail home failed Check for any obstructions to tray movement. The rail axis homing
routine failed.
331 Gantry home failed Check for any obstructions to tray movement.
332 Z-axis home failed Check for any obstructions to tray movement.
333 Gripper home failed Check for any obstructions to gripper movement.
334 Gripper open failed Check for any obstructions to gripper movement.
335 Gripper close failed Check for any obstructions to gripper movement.
Tab l e 5 Tray error codes and messages (continued)
Error Number Event Log Number Description
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