Error Messages
Error Message Listing
129
ALARM STEPPER errors
Probable Causes
• Carousel jammed because of mishandled vial or broken glass or other
foreign bodies.
• Carousel out of alignment. See “Checking carousel adjustment” on
page 101.
• Carousel drive mechanism failed.
Suggested Actions
1. Remove all vials from the carousel and gripper. Clean out the oven/
carousel. Power cycle the headspace sampler and hold down the clear key
until the tray is reset.
2. Call Agilent service.
ALARM TEMP1 (OVEN)
ALARM TEMP2 (LOOP)
ALARM TEMP3 (TUBE)
Probable Causes
• The temperature sensor for the heated zone noted is failed, shorted, or
disconnected.
• The temperature for the zone is too high, indicating a bad PC board or
sensor.
Oven > 220°C
Loop > 240°C
Tube > 240°C
Suggested Actions
Call Agilent service.