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1
Determine the reason why the NE or card failed to upgrade.
CLI config software upgrade status
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2
Based on the information provided by the status, as listed in the following table,
determine the cause of the failure and resolve that issue first.
Table 2-2 Software upgrade status and actions
Upgrade
status
Action
Transfer failed This is an internal error indicating a failure between the EC and another
card. Retry the upgrade process.
File access
failed
Problem accessing the load file on the EC disk. Retry the upgrade process.
File corruption
detected during
transfer
Retry the upgrade process.
Timeout The upgrade timed out. Retry the upgrade process.
Operation in
progress
No action required.
Install in
progress
No action required.
Transfer in
progress
Attempted to do an upgrade while SWL was busy.
1. Wait for the action to complete, or abort the current action (config
software abort).
2. Retry the upgrade process.
Card not found A card was removed while an upgrade was in progress. Retry again (with or
without the missing card).
Card type not
found in catalog
The software release does not contain a software load for the card.
1. Check that you are upgrading to the correct software load. Retry with
the correct load.
2. If you are upgrading to the correct load, determine if the card in question
is required for normal operations.
3. If the card is not required, remove the card from the system.
4. If the card is required for normal operation, contact your service
representative.
Trouble-clearing procedures
SWUPGFAIL
SWUPGFAIL (Software Upgrade Failed)
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2-312
1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
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