Table 2-2 Software upgrade status and actions (continued)
Upgrade
status
Action
Lost
communication
with target
The card experienced a temporary communications problem. Retry the
upgrade process.
Flash read failed The card has a problem with one or more of its flash banks.
1. Retry the upgrade process.
2. If the retry fails,then replace the card in question
Flash write
failed
The card has a problem with one or more of its flash banks.
1. Retry the upgrade process.
2. If the retry fails, then replace the card in question
Flash erase
failed
The card has a problem with one or more of its flash banks.
1. Retry the upgrade process.
2. If the retry fails, then replace the card in question.
DB erase failed Retry the upgrade process.
DB read failed Retry the upgrade process.
DB write failed Database access failure.
1. Retry the upgrade process.
2. If the retry fails, then replace the EC card in question.
TFTP server ip
address not set
Set the IP address of the TFTP server.
Failed to access
catalog
Retry the upgrade process.
TFTP server
error
Ensure that the server is up and running correctly.
TFTP network
error
There is a problem with the TFTP connectivity.
1. Check and correct TFTP server configuration.
2. Check and correct network connectivity.
3. Retry the upgrade process.
TFTP timeout There is a problem with the TFTP connectivity.
1. Check and correct TFTP server configuration.
2. Check and correct network connectivity.
3. Retry the upgrade process.
Trouble-clearing procedures
SWUPGFAIL
SWUPGFAIL (Software Upgrade Failed)
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1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
2-313
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