Table 2-2 Software upgrade status and actions (continued)
Upgrade
status
Action
No upgrade path Attempt to upgrade to a release which is not backwards compatible with the
current release.
1. Upgrade to an intermediate release first.
2. Once the intermediate load is accomplished, retry the upgrade process to
the final upgrade release.
Operation
aborted
The upgrade was manually aborted. Retry the upgrade process.
Invalid script The audit was unable to produce a valid upgrade script. Retry the upgrade
process.
Load and bank
are incompatible
An attempt was made to load a boot load in an application bank, or vice
versa. This is an invalid operation. Application loads can only be loaded into
application banks; boot loads can only be loaded into boot banks. Perform
the upgrade but this time specify the correct bank.
Backup&Restore
host IP not set
Set the backup and restore host IP address.
Database backup
failed
Retry the upgrade process.
Database restore
failed
Retry the upgrade process.
Couldn't find
database to
restore
There is a problem with the database backup server, or the connectivity to
the server or the database server configuration.
1. Check and correct the database backup server configuration.
2. Check and correct DCN network connectivity. Confirm that the TFTP
server can accept ping commands (config tools ping <TFTP server>).
3. Check and correct the status of database server.
4. Retry the upgrade process once the previous steps are complete.
Attempted
activate before
load
Retry the upgrade process.
Bank is empty Retry the upgrade process.
Load not found
on card
An attempt was made to activate a bank with an incorrect or missing
software load.
1. Reload the software.
2. Activate the load.
Trouble-clearing procedures
SWUPGFAIL
SWUPGFAIL (Software Upgrade Failed)
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1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011