Hold used to activate or not the manual Hold function (this label is displayed by
pressing the navigation key)
5.2 Request for Supervisor Help
Role: This function is used, during a CC call (or external private call, if authorized), to request
supervisor help so that the supervisor can listen in and/or intervene in the conversation.
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Procedure: Press the "Help" softkey.
Results: Once the "help" procedure has been accepted, the display screens depend on the
different supervisor's states:
- If the supervisor is absent, the following screen is displayed:
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- If the supervisor is not free (help request refused), the following screen is displayed:
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In both cases and when the timer expires, the set returns to the " Conversation" state.
- If the supervisor is free, the following screen is displayed:
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Chapter
5
( +,,'(!(
5-2
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