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On both sets, the header of the dedicated assistant/manager application shows the
telephony presence of the assistant or manager and the current activated filtering mode
The assistant or the manager is on a call.
The assistant or the manager is not on a call.
10.2 Select and activate the filtering mode between the manager and
assistant phones
The filtering mode allows the assistant and the manager to choose how to route and monitor incoming
calls to the manager.
Mode: Press on the Mode key.
Select the filtering mode to activate.
Ok
Filtering is activated on the Manager and the associated Assistant phones.
There are four filtering modes:
Manager doesn’t receive the calls and Assistant receives them
Manager monitors the calls & Assistant receives them
Manager receives the calls & Assistant monitors them
Off
Manager doesn’t receive the calls and Assistant receives them
When a caller is calling the Manager set, the call is directly forwarded to the Assistant set if the caller
is not a private caller (not registered on the 'White list'). A 'White list' is a set of callers that should not
be routed to the assistant's phone when 'delegation' is active.
In this filtering mode, the manager is not notified of incoming calls routed to the assistant. The
manager cannot pick up the incoming call. The manager can see the name of the caller in the history
preview pane and the assistant’s presence status changes to “busy“.
Manager monitors the calls & Assistant receives them
When a caller is in conversation with the Managers phone, the Assistants phone is informed of the call
if the caller is not a private caller (not registered in the 'White List') A 'White list' is a set of callers
that should not be routed to the assistant's phone when 'delegation' is active.
Incoming calls to the Manager are routed to the assistant. The manager is notified of calls by ringing
state only. This allows the manager to pick them up during the ringing state.
The assistant can see the name of the caller in the history preview pane and the manager’s presence
status changes to “busy“.
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