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11 Supervision and call pick up
Depending on the configuration of the system made by your administrator, you might be part of a
supervision group. Your set can be supervised, supervisor or both.
Thus, incoming calls to your phone can be picked up by a supervisor phone (when you are absent or
busy for instance) and your phone can pick up incoming calls to supervised phones if your phone is
supervisor.
Supervised phone
If your phone is supervised, any incoming call on your phone can be picked up by a supervisor phone.
There is no specific supervision application preview on the screen of your phone. The supervision icon
is displayed in the connectivity area.
When an immediate forward is set on your phone, incoming calls cannot be picked up.
Supervisor phone
If your phone is a supervisor, your phone can pick up calls from supervised phones if the user is absent
or already on a call (homepage in advanced mode).
There is a dedicated supervision application preview on your phone’s screen. This application shows
the name of the supervision group in the top bar of the preview and displays the name of the
supervised phones together with their phone status.
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