Troubleshooting | 91
Shaky/jittery
video
Wavy picture or fine
movement
• Reset the monitor to factory settings.
For more information, see Factory
Reset.
• Check environmental factors.
• Relocate the monitor and test in
another room.
Missing pixels OLED screen has
spots
• Cycle power On-Off.
• Pixel that is permanently off is a
natural defect that can occur in
OLED technology.
• For more information on Dell
Monitor Quality and Pixel Policy, see
www.dell.com/pixelguidelines.
Stuck-on pixels OLED screen has
bright spots
• Cycle power On-Off.
• Pixel that is permanently off is a
natural defect that can occur in
OLED technology.
• For more information on Dell
Monitor Quality and Pixel Policy, see
www.dell.com/pixelguidelines.
Brightness
problems
Picture too dim or
too bright
• Reset the monitor to factory settings.
For more information, see Factory
Reset.
• Adjust brightness and contrast
controls in the Brightness/Contrast
menu.
Geometric
distortion
Screen not centered
correctly
Reset the monitor to factory settings.
For more information, see Factory
Reset.
Common
symptoms
What you
experience
Possible solutions