Alma Opus - Page 33

Troubleshooting
8-2 Opus Operator's Manual
Table 8-1. Error Message Troubleshooting Guide
Error Message
Probable Cause
Corrective Action
Shutting Down Timeout
This message displayed if
system left idle for 7
minutes.
1. Turn system off, wait 1 minute and restart; resume
normal operation.
2. If problem persists, call Alma Lasers Service.
Phase Shifter Error
Hardware malfunction.
Shut the system down and contact Alma Lasers
Service.
RS232 Header is missing
Software malfunction.
Shut the system down and contact Alma Lasers
Service.
RS232 Null is missing
Software malfunction.
Shut the system down and contact Alma Lasers
Service.
LCD does not match MCU
Software malfunction.
Shut the system down and contact Alma Lasers
Service.
ibutton Error
Software malfunction.
Shut the system down and contact Alma Lasers
Service.
Over Power Error
Dielectric heating energy
emission is too high.
Shut the system down and contact Alma Lasers
Service.
Sync Error
Software malfunction.
Shut the system down and contact Alma Lasers
Service.
HandPiece Error
VB1=VB2=0
Software malfunction.
Shut the system down and contact Alma Lasers
Service.
Table 8-2. System Malfunctions Troubleshooting Guide
Symptom
Probable Cause
Corrective Action
System does not start
Power disconnected
1. Check power cable.
2. Plug cable into wall.
Red emergency shutoff
knob is engaged
Release emergency shutoff knob
by turning it clockwise.
Burnt fuse
Replace the fuses
Monitor does not respond
when the system is on
The monitor is not
receiving power
Make sure the power cable in the
rear of the monitor is connected.