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Alma Opus - Troubleshooting; Troubleshooting Guides

Alma Opus
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Opus Operator's Manual 8-1
Troubleshooting
8.1 Introduction
The system is equipped with a self-testing software routine that continuously
monitors the system operation. If a system malfunction is detected, an error
message will appear on the LCD display.
An error will disable the system operation and the operator should turn the system
off using the key switch and the main switch.
The following troubleshooting tables do not attempt to list all possible system
failures. Any fault not listed should be referred to Alma Lasers Service personnel.
Warning
Do not attempt to open or disassemble the system covers.
8.2 Troubleshooting Guides
Table 8-1 provides a list of alarms and error messages that may appear on the
screen, their possible causes and corrective actions to be performed. If the
corrective actions listed in the table do not solve the problem, contact your Alma
Lasers Service representative.
Table 8-2 lists some probable system malfunctions for which no messages are
displayed. If the corrective actions listed in the tables do not solve the problem,
contact your Alma Lasers service representative.
The following troubleshooting guides do not attempt to list all possible system
failures. Any fault not listed should be referred to your Alma Lasers service
representative.
Table 8-1. Error Message Troubleshooting Guide
Error Message
Probable Cause
Corrective Action
RS232 WD Error
LCD communication error.
1. Turn system off, wait 1 minute and restart; resume
normal operation.
2. If problem persists, call Alma Lasers Service.
Handpiece not Recognized
The connected applicator
does not belong to this
system.
1. Turn system off and connect a matching
applicator; resume normal operation.
2. If problem persists, call Alma Lasers Service.
Date Time Error
Software malfunction.
1. Turn system off, wait 1 minute and restart; resume
normal operation.
2. If problem persists, call Alma Lasers Service.
ibutton Failed
Software malfunction.
Shut the system down and contact Alma Lasers
Service.

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