Warranty, Maintenance, and Contact Information 147
Appendix C
Warranty, Maintenance, and
Contact Information
This appendix explains various topics:
• Warranty information
• The AlphaSmart guarantee
• Maintenance tips for your Neo
• Contact information and return procedures
• FCC statement
Warranty
Renaissance Learning, Inc., warrants the Neo keyboard and display to
be free from defects in materials and workmanship for a period of
three years from the date of original purchase.
For rechargeable devices, Renaissance Learning, Inc., warrants the
rechargeable battery to be free from defects for 90 days from the date
of original purchase.
During this period, if a defect occurs, Renaissance Learning, Inc., will,
at its option, repair or replace your Neo at no charge to you, provided
that it is returned during the warranty period to Renaissance
Learning, Inc., or one of its authorized resellers. This warranty does
not apply if your Neo has been damaged by accident or abuse,
modified without the written permission of Renaissance Learning,
Inc., or if identifying marks (including serial numbers) or seals have
been removed or defaced.
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