"Vehicle Is Not Responding" Message (continued)
Check the following “Manufacturer Specific” items:
•
[Ford] Make sure to connect both the multi-wire and the
single-wire connectors to the AutoXray cable.
•
[Ford] At the beginning of a KOEO test, listen for solenoids
clicking under the hood.
•
[Ford] Make sure the vehicle is fully warmed up before
attempting the KOER test and give enough time to bring up
"Scan Successful".
•
[GM] Answer any exception questions correctly.
•
[GM] On carbureted models, make sure the Check Engine
Light is rapidly flashing during the attempted scan.
Screen Contrast Problems
Some users have experienced problems concerning screen
contrast with newer batteries like the Duracell Ultra. These
batteries produce a higher than normal voltage and can affect
the scanner screen contrast, making the screen difficult to read.
We apologize for the inconvenience. If you encounter this
problem, run your scanner for approximately 2 hours to run off
the high voltage causing the problem. (It will be necessary to
press a key occasionally to override the EZ-SCAN scanner
power miser function.)
NOTE: After these batteries reach their rated voltage (1.5V) the
battery life should still be approximately 500 hours.
How to Reset the Scanner
1. Power Scanner on.
2. Open the battery compartment and remove one battery.
3. Hold down POWER for 5 seconds.
4. Put the battery back in, and power on.
Page 52
TROUBLESHOOTING (CONT.)
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