Callout
Number
Name Icon if
applicable
Description
7 Phone The Phone button displays the Phone screen when you
press the button. During a call, you can gain access to the
following options from the Phone screen:
• Hold
• Conference
• Transfer
• Drop call
8 Message When you press Message, you are connected directly to
your voice mail system. The deskphone lights this button
when you have voice mail messages waiting.
9 Contacts When you press Contacts, the Phone screen displays the
entries in your contact list.
10 Home When you press Home, you gain access to the Avaya
Menu to configure options and settings, access the
browser and or any applications available to you, log out,
or view network information.
11 History When you press History, the Phone screen displays the
history of your outgoing, incoming, and missed calls. The
icon on the History the deskphone lights the button when
you have missed calls. The top line shows the Missed Call
icon and the number of calls that you have missed.
12 Volume If you press + or - on the Volume button on an active call,
the phone increases or decreases the volume of your
handset, headset, or speaker accordingly. When you are
not on an active call, pressing these buttons adjusts the
ringer volume.
13 Mute Press the Mute button to mute a call in progress. To take a
call off mute, press Mute again.
14 Speaker Press the Speaker button to use the speakerphone. To
take a call off speakerphone, lift the handset or press the
Headset button.
15 Headset Press the Headset button to use the headset if connected.
About connection jacks
The following image illustrates the connection jacks that are present on the back panel of Avaya
one-X Deskphone 9608/9608G and 9611G models. The image schematically describes which
device to connect in which jack.
Introduction to 9608/9608G and 9611G SIP deskphones
October 2015 Using Avaya 9608/9608G/9611G IP Deskphones SIP 12
Comments on this document? infodev@avaya.com
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