Administrative messages
Your administrator can send important messages such as notification of an early office shut down
because of bad weather. The administrator can also send information about an imminent service
interruption to your deskphone.
These types of messages can take any of the following forms:
• A text message streaming across the top display line, that also accompanies an audible alert.
• An audible alert broadcast through the Speaker or the headset if that device is active.
• An interrupt screen notifying you that you are receiving an audio alert.
While receiving an audible alert, you can change between the speaker, handset, and headset, can
stop the transmission of pushed audio content by going on-hook, and can adjust the volume, as you
normally do during a call.
Deskphone stand
You can place the phone on the stand in a flat position or at an angle. To place the phone vertically
for wall mounting, reverse the tab located under the switchhook in the top ear piece pocket and
ensure that the handset is in the correct position. You need a small screwdriver to lift the tab and
reinsert back the reversed tab.
Network information
Your system administrator might ask you to check the phone or network settings to investigate
problems. You can get network information from the Avaya Menu.
The Low Network Quality icon on the top line of the phone display indicates if an issue with the
network might be affecting call quality. Navigate to the Network Information screen to view the
related network information.
The Low Network Quality icon
on the top line of the phone display indicates if an issue with the
network might be affecting call quality. Navigate to the Network Information screen to view the
related network information.
An HD Sound Quality icon
on the top line of the phone display indicates that the call is using a
good quality sound codec. Navigate to the Network Information screen to view the related network
information.
An HD Sound Quality icon
on the top line of the phone display indicates that the call is using a
good quality sound codec. Navigate to the Network Information screen to view the related network
information.
Introduction to 9608/9608G and 9611G SIP deskphones
October 2015 Using Avaya 9608/9608G/9611G IP Deskphones SIP 18
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