Important:
Some countries, states, and localities have laws that determine if and under what
circumstances you can use Malicious Call Trace (MCT). Before using the MCT feature,
you must understand and comply with these laws.
Recording a call
About this task
Use the One Touch Recording (OTR) feature to record a malicious call on your voice mail system.
This feature is available only if your administrator has set up the feature on your telephone.
Procedure
1. During an active call, scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to OTR and press OK or just press the corresponding line button to
start recording the call.
Important:
Some countries, states, and localities have laws that determine if and under what
circumstances you can record telephone conversations. Before using the OTR feature,
you must understand and comply with these laws.
3. Hang up to stop recording.
Making a priority call
About this task
Use the Priority Calling feature to provide a special type of call alerting between internal telephone
users, including the attendant. The called party hears a distinctive ringing when the calling party
uses Priority Calling.
Procedure
1. Before dialing, scroll right from the Phone screen to gain access to the Features screen.
2. If necessary, scroll down to Priority Call and press OK or just press the corresponding line
button.
3. Enter the extension you want to call.
4. Press Enter or OK to immediately start dialing the priority call to that extension, where the
call appearance will show the incoming call as a priority call.
About Features
October 2015 Using Avaya 9608/9608G/9611G IP Deskphones SIP 78
Comments on this document? infodev@avaya.com
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