Chapter 14: Presence
If your administrator enabled the presence feature for your deskphone, the deskphone displays your
presence information on the top line. With the Presence feature, you can:
• Track the presence information of a contact for whom you set the Track Presence option to
Yes. You can turn on the Track Presence option for a contact while adding a contact or editing
the contact details. For more information about adding and editing a contact, see the chapter
Using the contacts feature.
• Manually change your presence status.
You can use the Track Presence feature to view presence information of users in your Contacts list.
With the Track Presence feature, you can see whether the person you want to get in touch with is
available or not, and receive an indication of when that person is available to receive a call. In
addition, when you are on a call, other users can see that you are busy and can call you later, or
contact you using another method.
Related links
Viewing contact presence status on page 82
Changing the presence status on page 83
Enabling SAC when DND is active on page 83
Enabling Away Timer on page 84
Viewing contact presence status
Procedure
1. Press Contacts.
2. Scroll to the required contact.
The deskphone displays presence icon for the contact to show the status.
Related links
Presence on page 82
October 2015 Using Avaya 9608/9608G/9611G IP Deskphones SIP 82
Comments on this document? infodev@avaya.com
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