Avaya 9608 - Chapter 3: Answering a Call; Ignoring an Incoming Call

Chapter 3: Answering a call
About this task
When you receive an incoming call, the phone selects the incoming call automatically. However, if
you are already on a call or if you receive more than one incoming call at a time, you might need to
select the call you want to answer manually.
Note:
The procedure for answering a call might vary depending on how the administrator has
configured your phone.
If you do not have the
Go to Phone Screen on Ringing option enabled and if the phone does not
display the Phone screen, incoming calls display on the top line of the screen. You can press the
corresponding line button (LED) to answer the call.
Procedure
Answer an incoming call in one of the following ways:
• If you are not on another call, lift the handset or press the line button next to the incoming call,
press Speaker, OK, or Answer to answer the call using the speakerphone, or press Headset to
answer using the headset.
• If you are on another call, from the Phone screen, scroll to the line with the incoming call and
press Answer or OK. The deskphone automatically answers the incoming call and puts the
previous call on hold.
•
Note:
To automatically display the Phone screen when you receive an incoming call, set the Phone
Screen on Ringing option to Yes. For more information, see
Displaying the Phone screen on
receiving a call on page 22.
Ignoring an incoming call
About this task
Use this task to turn off the ringer for an incoming call.
October 2015 Using Avaya 9608/9608G/9611G IP Deskphones SIP 37
Comments on this document? infodev@avaya.com