Feature Name Common Abbreviation
Send All Calls on page 58 SendAllCalls, SAC, or SAC with a third-party's
extension, if applicable
Interrupting a call with a whisper
page on page 98
Whisper Act
Presence Information on page 77 Presence
Instant Messaging on page 73 IM
Enhanced Call Forwaring on
page 59
ECF
Bridge Call Appearance on page
61
BCA
Hearing Aid Compatibility on
page 38
HAC
Note:
If you have personalized labels for any of the features available to you, the personalized
label displays instead of the feature abbreviations shown here.
Monitoring other extensions at a glance
About this task
If your job requires that you cover or monitor phones for others, your system administrator may
set up “busy indicators” so that you can see whether an extension you cover is idle or busy at
a glance. Extensions you can monitor with busy indicators show the word “Busy” next to the
extension number.
Procedure
1. From the Phone screen, gain access to the System Numbers menu.
2. If necessary, scroll to the line button for the extension you want to check. If that
extension is in use, the busy indicator displays next to the word Busy.
3. To call a monitored extension, scroll to the applicable line and tap that line.
Monitoring other extensions at a glance
Using Avaya 9621G/9641G IP Deskphones SIP November 2013 91
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