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Avaya 9621G - Answering a Call for a Call Pickup Group Member; Calling Someone in Your Intercom Group; Tracing a Malicious Call

Avaya 9621G
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2. If necessary, scroll down to Extended Call Pickup and touch OK .
3. Answer the call as you normally would.
Answering a call for a call pickup group member
Procedure
1. From the Phone screen, gain access to the Features menu.
2. Scroll to Call Pickup and tap the corresponding line.
Calling someone in your intercom group
About this task
If your system administrator has set up an intercom group, you can call anyone in that group
by pressing a few numbers.
Procedure
1. Before dialing, access the Features menu.
2. If necessary, scroll down to Dial Icom and touch the corresponding line .
The intercom group number shows next to the Dial Intercom feature and the next
denotes the extension your administrator has predefined as your automatic
intercom destination extension.
3. Touch the number(s) that corresponds to the destination extension.
4. Touch Enter to activate the intercom call to that extension, where the call
appearance identifies the incoming call with your name followed by ICOM.
Tracing a malicious call
About this task
Use the Malicious Call Trace (MCT) feature to trace a malicious call. Activating MCT alerts a
controller to begin call tracing and provide information for reporting this call. This feature is
About Features
96 Using Avaya 9621G/9641G IP Deskphones SIP November 2013
Comments? infodev@avaya.com

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