Avaya one-X - Calling from Call History and Click-to-Dial; Call History and Click-to-Dial Calling

Network screen field descriptions
Field Name Description
Low Number of the lowest port you want Avaya
one-X
®
Communicator to use. This number
must be greater than 1023 and less than
65472.
High Number of the highest port you want Avaya
one-X
®
Communicator to use. This number
must be less than 65536.
Use Differentiated Services for Audio Indicates if differentiated audio services are
enabled.
DSCP Specifies DSCP value in the range from 0 to
63.
Use 802.1p prioritization for Audio
Indicates of Avaya one-X
®
Communicator is
to use 802.1p prioritization for Audio.
Priority Specifies the priority value in the range of 0
to 7.
Configuring advanced settings
About this task
The Diagnostic Logging button in the Advanced screen enables you to report an issue you are
facing and send the log files to the Avaya one-X
®
Communicator technical support team. The
technical support team uses these log files to find the cause of the problem faced by you.
Procedure
1. Click Advanced in the left pane of the General Settings window.
2. Click Diagnostic Logging.
The Diagnostic Logging window is displayed.
3. Select the Enable Diagnostic Logging check box and select an option that relates
to the issue you are facing from the drop-down menu.
4. Execute the scenario where you have observed the problem and try to reproduce
it.
5. Click Send log files now.
Configuring the general settings manually
38 Implementing Avaya one-X
®
Communicator December 2012
Comments? infodev@avaya.com