Axis Q8752-E Mk II - Page 94

94
Problems with streaming
Multicast H.264 only
accessible by local
clients
Check if your router supports multicasting, or if you need to configure the router
settings between the client and the device. You might need to increase the TTL
(Time To Live) value.
No multicast H.264
displayed in the client
Check with your network administrator that the multicast addresses used by the
Axis device are valid for your network.
Check with your network administrator to see if there is a firewall that prevents
viewing.
Poor rendering of H.264
images
Ensure that your graphics card uses the latest driver. You can usually download the
latest drivers from the manufacturer’s website.
Color saturation is
different in H.264 and
Motion JPEG
Modify the settings for your graphics adapter. Go to the adapter’s documentation
for more information.
Lower frame rate than
expected
• See .
• Reduce the number of applications running on the client computer.
• Limit the number of simultaneous viewers.
• Check with the network administrator that there is enough bandwidth
available.
• Lower the image resolution.
• Log in to the device’s web interface and set a capture mode that prioritizes
frame rate. If you change the capture mode to prioritize frame rate it might
lower the maximum resolution, depending on the device used and capture
modes available.
• The maximum frames per second is dependent on the utility frequency (60/
50 Hz) of the Axis device.
Can't select H.265
encoding in live view
Web browsers don’t support H.265 decoding. Use a video management system or
application that supports H.265 decoding.
AXIS Q8752-E Mk II Bispectral PTZ Network Camera