Operating system Function Requires
Wireless Activation by app
Android 10 and later Camera Permission -
Location Permission -
Wireless Activation by user
iOS 11 and earlier Camera Permission -
iOS 11 and later Camera Permission -
Local network Permission -
Problem Cause Solution
Body
worn
camera
Camera
doesn't turn
on.
Camera is in shipping mode. Add the camera to the body
worn system, see Add
cameras
Camera is out of battery. Charge the camera, see
Charging the camera. If
charging the camera doesn’t
help, see below.
Troubleshooting
Basic troubleshooting