2. ICMP functionality
Situation Solution
Multiple disks failed (multiple red LEDs) + RAID
broken.
Note: The disk status (RAID broken) can be
retrieved via the (Web) Commander. See user
guide of the (Web) Commander.
1. Switch off the power.
2. Replace all defect HDDs with original HDD
spare parts. See procedure "Removing a HDD
from the ICMP", page 35, and "Installing a
HDD into the ICMP", page 33. Ensure to insert
the HDDs firmly.
3. Switch on the power.
4. Start “RAID Initialize”. See user guide of the
Communicator.
Result: a new empty R AID is created.
All HDD LEDs remain off + Error 10580 “local
storage not a vailable”.
Note: The disk status (Error code) can be
retrieved via the (Web) Commander. See user
guide of the (Web) Commander.
1. Switch off the power.
2. Reseat all HDDs. S ee procedure "Removing a
HDD from the ICMP", page 35, and "Installing
a HDD into the ICMP", page 33. Ensure to
insert t he HDDs firmly.
3. If problem remains try “RAID Initialize”. See
user guide of the Communicator. Note that all
content will be lost!
4. If problem remains contact Service for further
instructions.
In case the ICMP has to b e returned to factory (e.g. for repair) the non defective HDDs
should be removed and kept.
2.10 ICMP reset
This procedure requires that ICMP version 1.2.4 or later is installed.
ICMP reset possibilities
• The Star button on the local keypad (Not for C- and B-series)
• The ICMP reset button in the GUI of the Communicator.
• The ICMP reset button in the GUI of the Commander.
• The ICMP reset button in the GUI of the Web Commander.
• The ICMP hardware reset button located on the front panel of the ICMP (Not recommended, use only
when all other reset possibilities are exhausted!)
How to reset the ICM P?
1. Click on the ICMP reset button in the GUI of the Web Commander
Or,
Click on the ICMP reset button in the GUI of the Commander
Note: It can be that the Commander or WEB-Commander is not able to send the reset command.
Or,
click on the ICMP reset button in the GUI of the Communicator (recommended)
R5905722 ICMP 09/11/2016
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