V 1.31
2021. 05 4 / 171 Doc. # : BN-OP-C7
Fee-Based Service
If you wish to make a claim when the product is damaged through misuse, we
charge repair fees. Please read the manual before you make a claim.
- For simple inspection without giving instruction or
disassembling the product
- For reinstalling due to poor installation by the
retailer
Fee charged: From the
second time
Free of charge: One time
- For poor installation due to moving
- For reinstallation after initial installation due to
customer’s requirements.
- For reinstallation due to customer’s unskilled
installation
- For offering service when a foreign substance is
introduced or mis-cleaned by the customer
1. The warranty does not cover cleaning, adjusting and instruction for use.
(Separate standard will apply when repair is impossible)
2. Fault of customer
When the product is damaged or broken due to customer’s improper use or misuse
- When the power cord is replaced improperly by the user
- When the user drops the product while moving, after the initial installation
- When the user uses unauthorized accessories
- When the product is repaired by unauthorized person
3. Others
- When the product is damaged by a natural disaster (fire, flood or earthquake)
- When lifespan of accessories ends