8. POOR PRINT OUT (white voids in print out)
a. Clean print head. Consult “Thermal Print Head” section. For Lemur-R see “Thermal Print Head”
b. Replace thermal head.
c. Contact your system provider or BOCA for further assistance.
9. NO PRINT OUT
a. Try a different stack of ticket stock.
b. Check head cable for electrical connection at both ends
c. Check to make sure head cable is plugged in properly into the thermal head.
d. Replace the thermal head.
e. Contact your system provider or BOCA for further assistance.
10. PRINTER SKIPS TICKETS WHILE PRINTING
a. Check position and quality of black mark on the ticket stock.
b. Make sure the paper guild slider bar is properly adjusted (see 9.1.4 Ticket Width Adjustment ).
c. Clean off opto eyes with air.
d. Check that the platen is clean. Consult “Platen (Rubber Drive Roller)” section.
e. Replace ticket cut opto.
f. Contact your system provider or BOCA for further assistance.
11. PRINTER SKIPS TICKETS AND DIES
a. See # 10.
12. TICKET JAM ENTERING THE CUTTER AREA
a. Make sure the entrance to the cutter area is not blocked.
b Make sure the paper guild slider bar is properly adjusted (see 9.1.4 Ticket Width Adjustment ).
b. Contact your system provider or BOCA for further assistance.
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