Brother MFC-495CW User Manual

Troubleshooting and Routine Maintenance
131
B
The machine prints dense lines on
the page.
Check Reverse Order in the Basic tab of the printer driver.
The printouts are wrinkled. In the printer driver Advanced tab, click Color Settings, and uncheck
Bi-Directional Printing for Windows
®
or Bi-Directional Printing for Macintosh.
Make sure you are using Genuine Brother Innobella
™ Ink.
Cannot perform
‘page layout’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Basic tab. Also, click Color Settings, and make sure you uncheck Color
Enhancement (True2Life
®
).
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows
®
or Printing and Faxing for Macintosh in the Software
User’s Guide on the CD
-ROM.)
True2Life
®
is not working properly. If the image data is not full color in your application (such as 256 color), True2Life
®
will not work. Use at least 24 bit color data with the True2Life
®
feature.
Photo paper does not feed
properly.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick
-up roller.
(See Cleaning the paper pick-up rollers on page 155.)
Machine feeds multiple pages. Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other print media on page 9.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
There is a paper jam. Make sure the paper length guide is set to the paper size. Do not extend the paper
tray when you load A5 or smaller size paper. (See Printer jam or paper jam
on page 148.)
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 9.)
Machine does not print from
Adobe
®
Illustrator
®
.
Try to reduce the print resolution. (See Printing for Windows
®
or Printing and
Faxing for Macintosh in the Software User’s Guide on the CD-ROM.)
Printing (continued)
Difficulty Suggestions

Brother MFC-495CW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	28 ppm
Digital sender	No
Number of print cartridges	4
Total input capacity	100 sheets
Total output capacity	50 sheets
Mac compatibility	Yes
Dimensions (WxDxH)	391 x 376 x 180 mm
Wireless technology	802.11b/g
All-in-one functions	Copy, Fax, Scan
Package weight (imperial)	22.9 lbs
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows/Mac OS
Package dimensions (W x D x H)	18.3 x 10 x 18.1 \
Display	TFT
Display diagonal	3.3 \
Market positioning	Home & office
Supported network protocols (IPv4)	ARP, RARP, BOOTP, APIPA, NetBIOS/WINS, LPR/LPD, Raw Port/Port9100, DNS, mDNS, FTP, SNMPv1, TFTP, LLTD
Faxing	Color faxing
Fax memory	480 pages
Fax speed dialing (max numbers)	33600 b/s
Copier resize	25 - 400 %
Copy speed (black, normal quality, A4)	23 cpm
Copy speed (color, normal quality, A4)	20 cpm
Image formats supported	BMP, PCX, PNG
Sustainability certificates	ENERGY STAR
Paper tray media types	Plain paper
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Power consumption (average operating)	- W